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Training Courses for:
Customer Service
at school(s) in United States or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
Beverages and Customer Service
Course Format: Classroom
School/Trainer: The Culinary Institute of America [All Courses]
Training Center(s)/Venue(s): Hyde Park, New York, United States
Jobs & Resumes: Hyde Park
Houses & Roommates: Hyde Park This course will provide an introduction to a wide variety of beverages, models of beverage service, processes of receiving, storing, and preparing beverages. Instruction will emphasize hot beverages such as teas, coffees, coffee-based drinks, and cocoas; cold drinks such as beer, wine, spirits, juices, sodas, and fruit drinks; and the range of alcoholic and non-alcoholic drinks available to pa......
Course description>>
Customer Service Excellence
Course Format: Classroom
School/Trainer: California State University Fullerton [All Courses]
Training Center(s)/Venue(s): Fullerton, Garden Grove, Irvine, California, United States
Jobs & Resumes: Fullerton, Garden Grove, Irvine
Houses & Roommates: Fullerton, Garden Grove, IrvineLearn how to develop a customer service strategy, provide the necessary leadership to foster a service-oriented culture, and measure customer service before and after the sale. You will also focus on how to establish supportive personnel policies, and design for top quality as perceived by the customer.
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Course description>>
Customer Satisfaction and Focus
Course Format: Classroom
School/Trainer: California State University Fullerton
Training Center(s)/Venue(s): Fullerton, California, United States
Jobs & Resumes: Fullerton
Houses & Roommates: FullertonTo compete in today’s challenging business environment, organizations need to encourage customer loyalty by providing excellent customer service. Attaining customer service that provides a competitive edge is a direct result of successfully aligning employees, systems and customers. It is imperative that all employees understand the importance of their role in supporting and sustaining cus......
Course description>>
Office Procedures and Customer Service
Course Format: Classroom
School/Trainer: Bellevue Community College [All Courses]
Training Center(s)/Venue(s): Bellevue, Washington, United States
Jobs & Resumes: Bellevue
Houses & Roommates: BellevueCovers typical office procedures and customer service skills. Includes filing, forms, faxing, copying, e-mail and telephone protocol, ten-key, and money handling. Emphasis is on developing quality customer service skills through discussion and role playing. Structured to accommodate special needs learners....
Course description>>
Professional Telephone Courtesy and Customer Service Workshop
Course Format: Classroom
School/Trainer: University of Scranton Center for Professional Training and Development [All Courses]
Training Center(s)/Venue(s): Scranton, Pennsylvania, United States
Jobs & Resumes: Scranton
Houses & Roommates: ScrantonParticipants will identify and demonstrate the skills necessary to achieve excellence as a customer service representative. We will define customer service, great customer services strategies, active listening techniques and an action plan for good service.
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Course description>>
Customer Service Workshop
Course Format: Classroom
School/Trainer: University of Scranton Center for Professional Training and Development
Training Center(s)/Venue(s): Scranton, Pennsylvania, United StatesOld World Service Participants will be educated on the fundamentals of good customer service in an era of technology: email, internet, and online business etiquette. The right agent is personable, knowledgeable, and has high-level communication skills in all media....
Course description>>
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