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Training Courses for:
Customer Service Techniques
at school(s) in Australia or delivered online/live/on-site/by e-learning
Total 1 training course(s) available.
Customer Service Techniques (Certificate) (Online) School/Trainer: Executive Tuition [All Courses] At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. This set of modules will prepare the reader for the exam 220-301....
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