ERP

at school(s) in Chicago or delivered online/live/on-site/by e-learning

Arc Technical Enterprise
Course Format: Classroom
School/Trainer: Sunset Learning Institute, Inc. [All Courses]
Training Center(s)/Venue(s): Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, United States
Jobs & Resumes: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York
Houses & Roommates: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York

The course will cover Arc Enterprise Console configuration plus how to configure Arc in a variety of different scenarios to ensure the installation meets end user requirements. In addition, a fourth day is included which covers the Arc Call Connect, Supervisor, Wallboard and Voice Connect. Course Outline System System overview Call routing into Arc Loading Software System ......

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Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) v1.1 is intended for installation engineers, system administrators, database administrators, sales engineers, and others who are responsible for installing and maintaining the Cisco Unified Web and E-Mail Interaction Manager installation, which includes a common platform and one or both of the following applications: Cisco Unif......

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Cisco IP Contact Center Enterprise v1.0 is based on ICM 7.0, CallManager 4.1 and CRS 4.0 software. Call flows have been created and are used as the basis to help students understand how to configure IP Contact Center and understand how it operates. The course also includes coverage of CAD, the Cisco Agent Desktop, and reporting. This course is intended for personnel who will implement, confi......

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Call center customers use Cisco® IP Contact Center Enterprise/Intelligent Contact Management (IPCC/ICM) to efficiently route call center contacts to the agent with the most appropriate skill set to assist the customer. Cisco ICM scripting provides the tools needed to translate an organization’s business rules for customer contacts into call routing logic. In the Cisco IPCC Enterprise Advanc......

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Securing Enterprise Data Center Architectures is a lab-intensive course that allows students to integrate and test Cisco Systems security products and security best practices that comprise the Cisco Enterprise Data Center Architecture. Students will implement and integrate the Cisco Catalyst 6500 Series Firewall Services Module (FWSM); the Cisco Catalyst 6500 Series Intrusion Detection System M......

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Building Enterprise Data Center Architectures is a lab-intensive course that allows students to integrate and test Cisco® data center products and best practices that compose the Cisco® Enterprise Data Center Architecture. Students will implement and integrate the Cisco Catalyst® 6500 Series Content Services Module (CSM); Cisco Secure Sockets Layer Service Module (SSLSM); Cisco Application Cont......

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