Hotel

at school(s) in Birmingham or delivered online/live/on-site/by e-learning

Hotel Certificate (Online)
School/Trainer: JER Online [All Courses]

The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotle products, sales and customer service and ground transportation....

Course description>>
 

Hotel Business Policy is a capstone course which is taken once the student has successfully completed the other nineteen courses required to graduate with a Diploma in Hotel Management. The course is designed to permit the student to work individually under the guidance of a professor while undertaking various tasks that call upon many of the learning outcomes from the entire diploma program. T......

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Students will develop an understanding of management accounting practices used in hotel management. Course topics include: accounting computer applications, internal control systems, pricing methods, labour cost analysis and food and beverage costing. Students will apply accounting concepts learned in 180 Introduction to Accounting.Textbook purchase required. ...

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The hotel industry offers a wealth of human resource problems and opportunities. The industry is characterized by a need to put guest satisfaction first while dealing with the challenges of full time versus part time staff, union versus non-union situations, multi cultural issues and operations that run around the clock, 365 days a year. Students will understand these challenges, problems and o......

Course description>>
 

Students learn how the operating and non-operating departments in a hotel work together to cater to the guest. Topics include the different types of lodging, functions of the various departments within a lodging operation, human resource issues as they relate to operations, trends in guest service and the role that operations plays in the competitive position of the property. Textbook purchase ......

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This course focuses on the written communication skills that are required for management in the hotel industry. Topics include: writing memos, letters and formal reports as well as preparing for presentations and meetings. Students will learn the communication techniques necessary for successful management in the hotel industry. Textbook purchase required. ...

Course description>>
 

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