IPCC schools in India:
Ahmedabad
Bangalore
Chennai
Delhi
Hyderabad
Kanpur
Kolkata
Mumbai
Pune
Surat
More>>
Training Courses for:
IPCC
at school(s) in India or delivered online/live/on-site/by e-learning
Total 38 training course(s) available.
DIPLOMA IN TAXATION LAW (DTL) 5 MONTHS
Course Format: Classroom
School/Trainer: Lexprudentia [All Courses]
Training Center(s)/Venue(s): pune, maharashtra, india
Jobs & Resumes: pune
Houses & Roommates: pune OUR USP
�Centrally Located in Deccan PUNE the Oxford of the East.
�State of Art Education Systems
�Personalized Attention
�Part time Courses
�Special Coaching for students enrolled in DTL (Pune University)
...
Course description>>
cisco icm product part 1 and part 2 v7.0
Course Format: classroom
School/Trainer: hbfites [All Courses]
Training Center(s)/Venue(s): bangalore, karnataka, india
Jobs & Resumes: bangalore
Houses & Roommates: bangaloreicm accelerated is a 5 day, instructor-led course that combines icm product training part 1 (icmpt1) and icm product training part 2 (icmpt2). this course provides an understanding of icm system terminologies, features, functions, components, and capabilities. the course will cover icm configuration, scripting, and tools. during the extensive course labs, students add a contact center, complete......
Course description>>
IPCC Express and IP-IVR Deployment (CRSD)
Course Format: Classroom
School/Trainer: HBFITES [All Courses]
Training Center(s)/Venue(s): Bangalore, Chennai, Hyderabad, Lucknow, India
Jobs & Resumes: Bangalore, Chennai, Hyderabad, Lucknow
Houses & Roommates: Bangalore, Chennai, Hyderabad, LucknowIPCC Express and IP-IVR Deployment is an instructor-led course presented by HBFITES to Systems Engineers, Cisco AVVID Partners, and customers who will be charged with deploying the Customer Response Solutions (CRS) product. This course provides the student with hands-on experience and knowledge of tasks typically performed during Contact Center deployment. This includes the deployment of IP IVR......
Course description>>
Cisco CTI Programming for Cisco ICM and Cisco IPCC
Course Format: Classroom
School/Trainer: HBFITES
Training Center(s)/Venue(s): Bangalore, Chennai, Hyderabad, Lucknow, IndiaThis course provides computer programmers with the knowledge and experience to create custom screen-pop and softphone applications for use with Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) software. Students will learn the Cisco ICM computer telephony integration (CTI) architecture and the various CTI interfaces available to developers. This course is a combinat......
Course description>>
Contact Center Essentials (ICMPT+IPCCF)
Course Format: Classroom
School/Trainer: HBFITES
Training Center(s)/Venue(s): Bangalore, Chennai, Hyderabad, Lucknow, IndiaThis course provides a foundation for Cisco’s Intelligent Contact Management (ICM) product including basic scripting and reporting. It provides hands-on experience and knowledge needed for Cisco IP Contact Center (IPCC) deployment and maintenance. This course is intended for personnel who will implement, configure, and support the Cisco IPCC Enterprise Product in a call center environment.......
Course description>>
Cisco IPCC Advanced Scripting (Certificate) (Online)
School/Trainer: Tech 2000, Inc. [All Courses]Call center customers use Cisco® Enterprise IP Contact Center/Intelligent Contact Management (IPCC/ICM) to efficiently route call center contacts to the agent with the most appropriate skill set to assist the customer. Cisco® ICM scripting provides the tools needed to translate an organization s business rules for customer contacts into call-routing logic.
In the Cisco® IPCC Advanced Scriptin......
Course description>>
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