ITIL

at school(s) in Hong Kong or delivered online/live/on-site/by e-learning

ITIL Practitioner - Support and Restore (Certificate)
Course Format: Classroom
School/Trainer: Training Partners (HK) Pte Ltd. [All Courses]
Training Center(s)/Venue(s): Hong Kong, China
Jobs & Resumes: Hong Kong
Houses & Roommates: Hong Kong

Manage customer relations and deal with incidents to structurally improve the IT infrastructure and minimize the business impact of errors. This course focuses on the ITIL processes Incident/Problem Management and Service Desk Function. The aim of this training is to show the participants how to optimize the quality of service by applying the ITIL best practices....

Course description>>
 

Participants will learn the principles and core elements of the process oriented approach to IT Service Management according to the ITIL Best Practice Processes. An interactive approach is used combining lecture, disscussion and simulation-experience to prepare participants for the included ITIL Foundation in Service Management certification....

Course description>>
 

This hands on, instructor led, ITSM Version 3 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ......

Course description>>
 

This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well demandi......

Course description>>
 

The ITIL Foundation certification course is the first in a portfolio of ITIL certification Courses. The purpose of the course is to certify that the student has achieved a fundamental level of knowledge of the IT Infrastructure Library (ITIL) terminology, structure and basic concepts, and has a comprehensive understanding of the core principles of ITIL practices for IT Service management.The at......

Course description>>
 

The ITIL Foundation certification course is to certify that the student has achieved a fundamental level of knowledge of the IT Infrastructure Library (ITIL) terminology, structure and basic concepts, and has a comprehensive understanding of the core principles of ITIL practices for IT Service management. The attainment of ITIL Foundation Certification is required for all advanced ITIL Certific......

Course description>>
 

Pages:- 1 2 3 4 5 6 7 8 9 10 11 ...
[ Workshops ] [ Online Courses ] [ Corporate Training ] [ Topics ] [ Locations ] [ Schools ] [ Job Seekers ]

Dear Visitor: You are strongly recommended to bookmark this page and come back later, since new course may be available anytime. Click to Proceed>>