ITIL V3 Foundation for IT Service Management training school and course directory

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ITIL V3 Foundation for IT Service Management

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ITIL V3 Foundation for IT Service Management (Certificate)
Course Format: Classroom
School/Trainer: SPOCE Project Management Ltd. [All Courses]
Training Center(s)/Venue(s): Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester, United Kingdom
Jobs & Resumes: Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester
Houses & Roommates: Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester

This 3-day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of services. Course Objective Upon successful completion of this course participants will be able ......

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