ITIL v2

at school(s) in Toronto or delivered online/live/on-site/by e-learning

ITIL V2-V3 Service Manager Bridge (Certificate)
Course Format: Classroom
School/Trainer: Professional Development Centre, University of Toronto [All Courses]
Training Center(s)/Venue(s): Toronto, Ontario, Canada
Jobs & Resumes: Toronto
Houses & Roommates: Toronto

The main focus of this 4-Day ITIL V3 Service Manager Bridge will be the NEW content of ITIL V3 and those things that have changed. In Part 1, the course will cover the components that are new to ITIL v3 which will form the main focus for the qualification. In Part 2, the course will look at the significant differences in V3 versus the components of V2. The training/qualification will focus only......

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The 1-Day ITIL V2-V3 Foundation Bridge Course is designed to give candidates a fast track route to an ITIL V3 Foundation certificate level of knowledge. The course highlights the new topics in ITIL V3 and the main differences from earlier ITIL versions. The main focus of ITIL V3 Foundation Bridge will be the NEW content of ITIL V3 and those things that have changed. This course will cover NEW c......

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This ultimate exam preparation tool offers you a content refresher tool, a practice question section with diagnostic feedback and a 1-hour simulated exam. Course Description The ITIL Foundation Exam Preparation Guide contains a summary of the ITIL concepts and processes and provides different types of questions and assessments designed to test your learning on the Foundation level certific......

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The self paced ITIL Foundation Course is an award winning and EXIN accredited course comprising of an integrated case study learning approach and rich dynamic content in an interactive multimedia presentation. The 16 hour long modularized self-paced e-learning course introduces you to the concepts of IT Service Management (ITSM) and how to apply the industry standard IT Infrastructure Library (......

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Besides introducing ITIL and ITSM, this course also gives an introduction to each of the ITIL processes. The extended awareness course provides you with an overview of the concepts within the ITIL Best practices and also introduces the principles of all ITIL processes. Course Description This course gives you an overview of the concepts within the ITIL Best Practices and also introduces yo......

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The ITIL/ITSM Awareness course is perfectly suited for Managers and non-core IT people who do need an overview of IT Service Management and the role of ITIL within the service management domain. Course Description This course gives you an overview of the key concepts within the IT Infrastructure Library Best Practices. ITIL Best Practices are globally recognized as the preferred way of man......

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