Leadership

at school(s) in Calgary or delivered online/live/on-site/by e-learning

Leadership in Hospitality
Course Format: Classroom
School/Trainer: Robertson College [All Courses]
Training Center(s)/Venue(s): Brandon, Calgary, Winnipeg, Canada
Jobs & Resumes: Brandon, Calgary, Winnipeg
Houses & Roommates: Brandon, Calgary, Winnipeg

It takes a special kind of person to work in the hospitality industry. That’s because the job is has many different faces ‿from hotels to cruise ships, clubs to casinos, restaurants to holiday resorts. It’s a myriad of possibilities . . . thousands of possible situations and challenges. And you’re the one with the answers. It’s the career of a lifetime! It’s a Matter of Training Sometim......

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This course is designed to acquaint students with leadership, management, and quality issues facing today’s hospitality industry....

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Examine current thinking about leadership and the functions, activities and principles of leadership in organizational settings. Discover your own leadership style and strengths, and learn strategies for developing skills and abilities. This interactive course uses case studies, role-plays, self-assessment and other activities. ...

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This course focuses on understanding, directing, communicating with, and motivating the people on the project team by presenting the principles of project leadership especially using interpersonal skills.Attendees observe different roles extracted from modern leadership approaches with the individual guidance of the instructor. Heavy emphasis is placed on leadership, influence, communications a......

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They say that the customer is always right, but in actual fact, it¡¯s your organization that must be right for the customer. Learn effective strategies for improving commuinication and customer service for the benefit of all involved. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Learn to deal with difficult people both ins......

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This seminar gives you a variety of coaching tools, techniques and best practices; from analyzing the cause of sub-par performances to creating a climate for effective coaching and learning; giving corrective feedback to handling challenging responses to coaching. -------------------------------------------------------------------------------- HOW YOU WILL BENEFIT Develop skill......

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