Leadership

at school(s) in Mississauga or delivered online/live/on-site/by e-learning

Leadership and Management in the Hospitality Industry
Course Format: Classroom
School/Trainer: Academy of Learning Ontario [All Courses]
Training Center(s)/Venue(s): Barrie, Hamilton, Kingston, Mississauga, Ottawa, Sudbury, Toronto, Thunder Bay, Windsor, Ontario, Canada
Jobs & Resumes: Barrie, Hamilton, Kingston, Mississauga, Ottawa, Sudbury, Toronto, Thunder Bay, Windsor
Houses & Roommates: Barrie, Hamilton, Kingston, Mississauga, Ottawa, Sudbury, Toronto, Thunder Bay, Windsor

This course is designed to acquaint students with leadership, management, and quality issues facing today’s hospitality industry....

Course description>>
 

This unique course, suited to individuals with English as a first or second language, develops advanced communication skills. You will learn the phrases that motivate and inspire others, and practise the communication strategies needed to constructively contribute in team and client interactions. Three key areas of communication are highlighted: The Art of Persuasion, The Power of Positive Lang......

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Conflict pervades many aspects of life and the workplace is no exception. This program will help you to understand conflict in the workplace, and introduce strategies to resolve it where it exists. Components: Understanding Workplace Conflict, Grievances and Disputes Resolving Workplace Conflict Through Problem Solving and Negotiation...

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Taking responsible leadership is a prerequisite for effective supervision. This program takes participants through the essential elements of how to lead a team of people in a workplace environment. In particular, it focuses on creating an understanding of the role of the supervisor in a modern organisation. In addition to contributing to the organisation’s leadership profile, participants......

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Individuals are suspicious of change since it inevitably involves different actions and practices than those which they are currently familiar with and used to. Change is a black box that needs to be unlocked with care! The course involves readers working on their own specific change events and creating plans and procedures which will help smooth their change processes through group and individ......

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To discuss, understand and practice some of the essential management skills needed to operate in today’s working environment....

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