Managing for Quality in the Hospitality Industry training school and course directory

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Managing for Quality in the Hospitality Industry

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Managing for Quality in the Hospitality Industry
Course Format: E-learning
School/Trainer: Professional Development Institute of Tourism Correspondence School [All Courses]
Training Center(s)/Venue(s): Parksville, British Columbia, Canada
Jobs & Resumes: Parksville
Houses & Roommates: Parksville

This is designed to acquaint students with quality and leadership issues facing today’s hospitality industry. There are chapters on the Malcolm Baldrige National Quality Award, continuous improvement, quality service, power and empowerment, communication skills, goal setting, high performance teams, diversity, managing organizational change, and strategic career planning....

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