Measuring & Making Customer Satisfaction training school and course directory

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Measuring & Making Customer Satisfaction

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Measuring & Making Customer Satisfaction Workshop
Course Format: On-site
School/Trainer: Process Quality Associates Inc. [All Courses]
Training Center(s)/Venue(s): London, Ontario, Canada
Jobs & Resumes: London
Houses & Roommates: London

Customers rarely tell you everything that you need to know, but will readily judge your performance to their stated and unstated needs. Are you aware of the expectations that you create (or fail to develop) in your customers and prospective customers? Surveys of customers will rarely produce the results you need. What can you do? You need a bullet-proof system for measuring and making customer ......

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