Outsourcing

at school(s) in India or delivered online/live/on-site/by e-learning

LPO ACADEMY Workshop
Course Format: Classroom
School/Trainer: pathlegal training academy [All Courses]
Training Center(s)/Venue(s): chennai, tamil nadu, india
Jobs & Resumes: chennai
Houses & Roommates: chennai

PathLegal is offering training program (Diploma in LPO) for Law graduates to shape up their career in tune with the ever so growing LPO industry and litigation related activities with 100% placement assistance. Full Time (Four weeks) OR Weekends (Eight weeks) Admission is opened for July 2009 batch.Please do send your resume to training@pathlegal.com with a subject ’,LPO Train......

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1.0 Introduction Business Process Outsourcing (BPO) as a concept is not new. What is new is its explosive growth in India since 2000. Two main reasons have contributed to this: Major leaps in the availability of robust technical infrastructure - due to which it is also known as ITES (Information Technology Enabled Services). Over 250 million English speaking population available at a fra......

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Outsourcing has been a major initiative in recent years for addressing issues relating to growth. Many critical areas of business are being outsourced, therefore it is extremely important that the process is designed and managed to take care of the pitfalls while ensuring expected business results. Companies entering into outsource arrangements often have limited experience of the process......

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This workshop will help participants: Appreciate the importance and business benefits of resource management - telecom and staff Understand the key drivers and planning framework of contact centers resources Identify data requirements for optimal resource utilization Comprehend and use tools for forecasting, determining capacity and staffing requirements, scheduling and real time m......

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This workshop will help participants: Appreciate the Business Benefits of Metrics Based Management Derive a Dashboard of Metrics from Key Business Drivers Understand Operational Definitions of Commonly Used Metrics Prepare a Base for Collecting and Organizing Data Use Tools and Techniques to Analyze Data Convert Metrics to Meaningful Actions for Consistent Delivery and Improvement ......

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