Personal Development

at school(s) in Cambridge or delivered online/live/on-site/by e-learning

Emotional Intelligence
Course Format: Classroom
School/Trainer: Oak Tree Management & Training Ltd. [All Courses]
Training Center(s)/Venue(s): Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom
Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham

In management roles today, not only does the manager need to have technical skills, they also need to have personal qualities such as initiative, adaptability, empathy and persuasiveness. These personal qualities are the skills of Emotional Intelligence. This is an introductory course, which highlights the skills of Emotional Intelligence and how they can be utilised to great effect in the ......

Course description>>
 

A one-day course which aims to develop safety in the work environment, and increase the participants�skills in anticipating, avoiding and managing aggressive behaviour towards themselves and their colleagues This course can be tailored and delivered in company. Course Objectives By the end of the course, participants will be able to: Identify early warning danger signals and adopt a......

Course description>>
 

Providing Customer Service is not always easy, Customers often have expectations, which are sometimes unreasonable or unrealistic. This course is designed to enable staff to deal with demanding situations in a more confident manner. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- Identified areas which cause cust......

Course description>>
 

This course is designed for people who want to have more influence and authority when dealing with those senior to them. This course will be beneficial for PA’s, Line Managers, Middle Managers and anyone who needs tips on how to manage their manager This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- Learnt skil......

Course description>>
 

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success. Delegation can also be used as a motivational tool. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- Understood the benefits of delegation Reviewed methods of deleg......

Course description>>
 

This course is designed to provide a realistic foundation for the development of counselling skills, developing listening skills, providing support to others to solve their own problems within the context of the workplace. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- Demonstrated their understanding of the rol......

Course description>>
 

Pages:- 1 2 3 4 5 6 7 8 9 10 11 ...
[ Workshops ] [ Online Courses ] [ Corporate Training ] [ Topics ] [ Locations ] [ Schools ] [ Job Seekers ]

Dear Visitor: You are strongly recommended to bookmark this page and come back later, since new course may be available anytime. Click to Proceed>>