Personal Development

at school(s) in Edmonton or delivered online/live/on-site/by e-learning

Team Dynamics and Personal Development
Course Format: Classroom
School/Trainer: Academy of Learning Alberta [All Courses]
Training Center(s)/Venue(s): Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer, Alberta, Canada
Jobs & Resumes: Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer
Houses & Roommates: Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer

This course builds on the knowledge and skills acquired in the previous call centre courses by exploring the concepts of team dynamics and personal development....

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Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course is a two day event which involves readers working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs etc....

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To learn a rational process for problem-solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions....

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90% of business presentations are done for a purpose over and above information giving - they are done to make the audience take some specific action. With this in mind, this course takes a different approach to presentations skills training that focuses upon the actions that the presenter wishes the audience to take after the presentation....

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To introduce readers to the meaning of ’personal influence’, what it is and how it can be used to enable them to get what they want from situations where they need to be influential....

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Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to "stand off" positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This Course off......

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