Public Sector

at school(s) in Birmingham or delivered online/live/on-site/by e-learning

Marketing of services in the public sector
Course Format: Classroom
School/Trainer: Capita Learning & Development [All Courses]
Training Center(s)/Venue(s): Birmingham, London, United Kingdom
Jobs & Resumes: Birmingham, London
Houses & Roommates: Birmingham, London

Services dominate the modern global economy. The Internet is one big service - any organisation using the web to deliver their services will need to deliver high quality services if they are to meet customers¡¯ requirements. In the public sector - which often does not see marketing as an issue for them - the importance of delivering a service that satisfies the user is becoming increasingly reco......

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The Public Sector Leadership program provides a management education program for public sector middle managers. This program is a skills-based program that combines tertiary study with experiential learning. It is a joint venture, with a collaborative partnership between Commonwealth, State and Territory governments. The program will: Enable participants to develop maturity as professiona......

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This course examines various aspects or the human resource function within public sector organizations and compares current theory and practice in human resource planning; recruitment and selection;performance appraisals; compensation, benefits, and promotions;career planning and staff development. In addition the course covers aspects of public sector labour relations including discipline and ......

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Earn a certificate in Emergency Management from Auburn University using the convenience of online learning. Courses are designed to meet the specialized needs of: Governmental Managers and Leaders Elected Officials Individuals Employed by Governmental Entities Individuals Employed in the Public Sector Participants will learn ways to plan and prepare for emergencies, ro......

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Focuses on the growing trend toward market-based public service delivery systems. Public administrators in many levels of government are being challenged to become more entrepreneurial in their management of public enterprises. Contracting with private firms to provide public services is becoming the norm, rather than the exception. The course examines these trends and provides you with needed ......

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Project Management in the Public Sector �Senior Managers Overview Central Government has for several years been stating in various white papers and performance reviews that appropriate management procedures based on PRINCE2® should be adopted by all public sector organisations in order to help ensure successful project delivery. However a number of problems are often encountered when attemp......

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