SUN

at school(s) in Austin or delivered online/live/on-site/by e-learning

ITIL v2 (Certificate)
Course Format: Classroom
School/Trainer: Sunset Learning Institute, Inc. [All Courses]
Training Center(s)/Venue(s): Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, United States
Jobs & Resumes: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York
Houses & Roommates: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York

In this course, you’ll focus on implementing and managing the processes and functions involved in managing exceptions in normal infrastructure control and service delivery, including being able to organize an effective Service Desk function, along with the related Incident and Problem Management processes. These processes are aimed at optimizing quality of service by effectively responding......

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The Ultimate Bootcamp is taught by top virtualization experts, with hands-on labs designed to expose the student to advanced virtualization concepts and VMware’s V13.5 product suite. This comprehensive class prepares the student to become a professional virtualization expert with the certification Certified Virtualization Expert (CVE) to attest to their knowledge of the material and techno......

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RH033 is ideal for individuals who have never used Linux or UNIX, including Windows Professional. The students are taught the basics of a Red Hat Enterprise Linux environment, and will prepare you for a future role as a system administrator. Course Outline Linux Ideas and History Linux Usage Basics Running Commands and Getting Help Browsing the Filesystem Users, Groups and Perm......

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The five-day, Windows Server 2003 Network Management MCSA/MCSE 70-291 course is designed to help students prepare for Microsoft exam 70-291: Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This class covers topics such as networking models, IP addressing and routing, classless subnet masking, client address configuration, and Dynamic Host Configura......

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RH133 focuses on skills in systems administration on Red Hat Linux, to a level where you can attach and configure a workstation on an existing network. The student will be provided intensive hands-on training on the Red Hat Linux, and includes the RHCT Certification exam on the last day. Course Outline System Initialization Package Management Kernel Services System Services User ......

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Microsoft Office Communications Server (OCS) 2007 is Microsoft’s Unified Communications solution. Office Communications Server converges e-mail, instant messaging using voice and video and also offers an enterprise level VoIP solution. Students who take this course will learn to deploy and manage an on-premise IM and web conference solution using audio and video in addition to integrating ......

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