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Training Courses for:

Sale

at school(s) in Melbourne or delivered online/live/on-site/by e-learning

Total 200 training course(s) available.

Negotiation Skills
Course Format: Classroom
School/Trainer: Investment Banking Institute Pty. Ltd. [All Courses]
Training Center(s)/Venue(s): Brisbane, Melbourne, Sydney, NSW, Australia

Jobs & Resumes: Brisbane, Melbourne, Sydney
Houses & Roommates: Brisbane, Melbourne, Sydney

Recognise opportunities for negotiation Stages of negotiation Preparing for negotiation Create a climate for conducive negotiation Questioning skill techniques for negotiation situations Recognise different negotiation styles Negotiation tactics and counter tactics Different phases of formal negotiation Options for breaking deadlocks Negotiation skills are vital. Negotiation......

Course description>>
 

Developing High Performance Teams
Course Format: Classroom
School/Trainer: Investment Banking Institute Pty. Ltd.
Training Center(s)/Venue(s): Brisbane, Melbourne, Sydney, NSW, Australia

Qualities of a good leader Modelling organisational values and standards and building trust Empowering your people Principles of delegation Aligning individual and team goals to business goals Communicating expectations, roles and responsibilities Image and ethics Leadership style and factors that influence style How leaders influence their teams Problem solving and decision m......

Course description>>
 

Dealing with Difficult Customers
Course Format: Classroom
School/Trainer: Investment Banking Institute Pty. Ltd.
Training Center(s)/Venue(s): Brisbane, Melbourne, Sydney, NSW, Australia

The dynamics & role of power, structure and tension in business & personal relationships Conflict or compromise �How to select the right strategy! Dealing with anger Neutralising a hostile situation and environment Building bridges to positive outcomes Communicating techniques in difficult situations Identify the styles of difficult behaviour Determine your own personal style A......

Course description>>
 

Conflict Management
Course Format: Classroom
School/Trainer: Investment Banking Institute Pty. Ltd.
Training Center(s)/Venue(s): Brisbane, Melbourne, Sydney, NSW, Australia

Why do we need effective relationships? Self image and roles Building rapport and relationships Identifying your style in relationships How to use personality types and styles Communication obstacles and misunderstandings Formal and informal communication Assertive communication Resolving conflict and managing emotion Maintaining relationships networking and mentoring A crit......

Course description>>
 

Sales Team Management
Course Format: Classroom
School/Trainer: Australian Institute of Management VIC & TAS [All Courses]
Training Center(s)/Venue(s): Melbourne, VIC, Australia

Jobs & Resumes: Melbourne
Houses & Roommates: Melbourne

The focus of this course is on the specific skills required by the modern sales manager to achieve results through the efforts of the sales team �the essence of management. Content Management fundamentals and processes The role and the KPIs of the sales manager Communication and management styles Motivation and performance management in sales The power of delegation and coaching ......

Course description>>
 

Winning Bids and Tenders
Course Format: Classroom
School/Trainer: Australian Institute of Management VIC & TAS
Training Center(s)/Venue(s): Melbourne, VIC, Australia

A fresh insight into winning tenders, presentations and business proposals. Set your organisation’s course for a winning future. Best practice is crucial to the business process of winning. And the best bids come from well organised teams using a systematic approach with a commitment to the right resources, skills and systems. This course will combine best practice techniques with practical ......

Course description>>
 

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