Service Level Agreements training school and course directory

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Service Level Agreements

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Service Level Agreements
Course Format: Classroom
School/Trainer: British Institute of Facilities Management [All Courses]
Training Center(s)/Venue(s): London, United Kingdom
Jobs & Resumes: London
Houses & Roommates: London

Service Level Agreements (SLAs) are at the heart of a client-focused service and when implemented properly they will help you manage contracts more successfully. The day will show you how to use SLAs to change and improve your FM services, and achieve the goal of satisfied customers. It will take you through how to evaluate customer requirements, and then how to structure and write SL......

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