ASE Training Courses and Workshops
School(s) providing training of HP Accredited Sytems Engineer

Professional Reception Skills
Course Format: Classroom
School/Trainer: Hemsley Fraser Group Limited [>>]
Training Centers: London, United Kingdom

The receptionist represents the initial point of contact with the outside world, and as such is in a powerful position to enhance the way the company is perceived. This interactive course will enable receptionists to develop professional telephone and communication skills within a supportive and encouraging environment. By reviewing examples of good and bad practice, the course will reinfor......

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Managing a customer service team is becoming an increasingly demanding role. Customer service managers have to manage the team and each individual in the face of ever-increasing stressful situations, whilst at the same time ensuring that the team stays motivated. This two day course is designed to equip individuals with the skills necessary to create, manage and maintain a productive, customer-......

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This course aims to provide a general introduction for those non-practitioner professionals who are likely to get involved with M&As and in doing so need to retain decision making capability. Although no-one sets out to do a bad deal, most mergers and acquisitions fail to add immediate value to their shareholders. One of the generally accepted explanations is that too many organisations lac......

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This course equips users of financial information with the background to deal confidently with the main International Financial Reporting Standards (IFRS) and the International Accounting Standards (IAS). With the continuing move to an ever more global market many companies are voluntarily adopting the International Accounting Standards. For listed companies within the European Union there i......

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An intensive course that brings you up to speed with the key issues and implications of The Financial Services and Markets Act 2000. The Financial Services and Markets Act 2000 (FSMA) was implemented on the 1st December 2001 and established the FSA as the sole regulator of the financial services industry. This course provides an overview of the major implications of this Act and other regul......

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Specifically for senior managers with a non-financial background, this course provides an introduction to strategic financial issues including how to assess the financial health of your business , company valuation and acquisition and growth. This course offers an introduction to financial terms and concepts to enable directors and senior executives to evaluate the financial position of thei......

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This course will enable participants to understand the mechanics of handling letters of credit in simple terms from the exporter¡¯s point of view. Fifty percent of documents presented under letters of credit are rejected by the banks because of discrepancies. Participants learn what they can do, in practical terms, to improve letter of credit performance, and ensure good management and collec......

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If you are involved with exporting and need to understand the main payment methods, credit management and collection mechanisms, this is the course for you. Securing payment for exported goods often involves risk. This course identifies and evaluates the main payment methods used in international trade. It provides the opportunity for delegates to examine sensible credit management and coll......

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This practical course helps you to understand and work through the procedures and paperwork involved with conducting international trade. Correct documentation is vital in international trade and directly impacts on your prospects of securing payment. Good customs compliance is also vital, and can save costs and increase profitability. This practical course provides an overview of the main d......

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Using plain English, this practical course explains the different types of insolvency and how to respond in a variety of situations. When a customer becomes insolvent the priority is to minimise the impact of that insolvency and maximise the amount of any debt that can be recovered. ...

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Algeria - Argentina - Australia - Austria - Belgium - Brazil - Canada - Chile - Denmark - Egypt - Finland - France - Germany - Greece - India - Indonesia - Ireland - Italy - Japan - Luxembourg - Malaysia - Netherlands - New Zealand - Nigeria - Norway - Pakistan - Peru - Philippines - Russia - Singapore - South Africa - Spain - Sweden - Switzerland - United Arab Emirates - United Kingdom - United States