CRM Training Courses and Workshops
School(s) providing training of Customer Relationship Management

Customisation and Configuration in Microsoft Dynamics CRM 4.0
Course Format: On-site
School/Trainer: QA Ltd. [>>]
Training Center(s)/Venue(s): Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

This product teaches students how to configure Microsoft Dynamics CRM organizational settings, organizational structure, users, teams, security, multilingual user interface, and currency exchange rates to meet your business requirements. Students are also shown how to use the application’s built-in customization tools to customize Microsoft Dynamics CRM user interface components and databases c......

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This product teaches students how to install and deploy Microsoft Dynamics â„?CRM 4.0. The course explores the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the three primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Ma......

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This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service Scheduling module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customiz......

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This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Sales Management module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customizat......

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This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes: Core CRM Navigation User Interface Outlook Client Marketing Automation module This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Custom......

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This one-day instructor-led course provides students with the knowledge and skills to install and implement the Microsoft® CRM 3.0 Data Migration Pack. This course addresses the components involved in planning a data migration project, the installation of the Data Migration Pack, preparing Microsoft CRM for data migration, components of the Data Migration Pack, initialization and structure of t......

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This three-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply Microsoft CRM 3.0 Customizations. The course focuses on using Microsoft CRM 3.0 Customization tools and the Microsoft CRM 3.0 Client Programming Guide. Prerequisites This course is intended for Microsoft CRM Implementation Consultants and System Administrators who understand how ......

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This two-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply, and examine administrative tasks within Microsoft® CRM 3.0. This course is intended for people who plan to install, implement, configure, or support Microsoft CRM 3.0. The course is targeted toward administrators, implementers, developers, and consultants who need to understand ......

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Developing Collaboration Solutions for Microsoft CRM 3.0 using Microsoft Office SharePoint Server 2007 and Microsoft Office 2007 (Premium Series) Collaboration has never been easier than with the advent of Microsoft CRM 3.0 and Microsoft Office SharePoint Server 2007. Delegates will develop an understanding of methods and practices available for the development of solutions using features of......

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To learn the CRM concepts as introduced by Axapta and be able to implement a CRM installation. This course is designed for consultants who work, or planning to work in the CRM area in Axapta Prerequisites Delegates must have undertaken the Axapta General Application Test before attending this course. Delegates will learn how Understand basic CRM methodology Create and work with ......

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