CRM Training Courses and Workshops
School(s) providing training of Customer Relationship Management
Total 104 training courses available around the world.
United States - United Kingdom - Canada - Australia - India
Relationship Management
Course Format: Classroom
School/Trainer: TheRedwoodEdge [>>]
Training Centers: Pune, India Revisit The Sales Process And Purpose.
Identify And Enhance The Skills That Work Towards Optimizing Interact Ional Process.
Project The Right Organizational Image And Manage Client Relationships.
Program Outline
Relationship Selling:
The Sales Journey �Pre Call To Wrap Up
Business Etiquettes �Solid First Impression Techniques
Various Probing Techniques
Profiling A Custom......
Course description>>
Customer Relationship Management
Course Format: Classroom
School/Trainer: karROX Technologies Ltd. [>>]
Training Centers: Mumbai, Indore, Kolhapur, Jaipur, Nadiad, Nasik, Pune, Thane, Valsad, Kerala, India...
Course description>>
CRM
Course Format: Classroom
School/Trainer: First Computers [>>]
Training Centers: Bangalore, Calcutta, Chennai, Coimbatore, Patna, Jaipur, New Delhi, IndiaCRM & Call Center concepts
Computer Telephony Integration
Key Call Center terminologies
Time management
Team building
Stress management
...
Course description>>
Customer Relationship Management (CRM)
Course Format: Classroom
School/Trainer: The Icfai Center for Flexible Education [>>]
Training Centers: Hyderabad, IndiaThe recent times are of intense change and explosive innovation. New technologies are emerging more frequently and disrupting the stability of entire markets. Customers are becoming more mobile, informed and demanding and competitors are becoming more adept at quickly improving their operations. In brief, companies are now challenged not only to deliver more sophisticated sales and service capa......
Course description>>
Customer Relationship Management
Course Format: Classroom
School/Trainer: Amrita School of Business [>>]
Training Centers: Coimbatore, IndiaThis is a seminar course. The whole course is based on a number of research papers. The objective of the course is to introduce the concept of CRM, its various components, its strengths, and the problems associated with it. The course also stresses on CRM implementation.
Content: *Introduction to CRM & its technology *Different views on CRM *Loyalty vs. relationship *CRM value chain *Sales e......
Course description>>
Relationship Management (CRM)
Course Format: Classroom
School/Trainer: Indian Institute of Management Training, Pune [>>]
Training Centers: Pune, IndiaInternational Business Management
Market Research / project on market server
...
Course description>>
CRM and Knowledge Management
Course Format: Classroom
School/Trainer: NITIE [>>]
Training Centers: Mumbai, IndiaOverview of CRM, e-CRM and Knowledge Management
Business Process Models and e-CRM, Five Engines of e-CRM
E-channel Management, Call Centre Management
Implementing e-CRM in an organisation
KM system analysis, design and implementation
Measuring Return of Investment (RoI) and Performance...
Course description>>
Customer Relationship Management (eCRM)
Course Format: Classroom
School/Trainer: NMIMS University [>>]
Training Centers: Mumbai, India...
Course description>>
E-Customer Relationship Management
Course Format: Classroom
School/Trainer: Skyline Business School [>>]
Training Centers: New Delhi, IndiaCustomer Relationship Management ¨C An Introduction
Business : The Opportunities Ahead
e-CRM : The New Concept in Marketing
Indian e-CRM Scenario
...
Course description>>
Services and Client Relations Management
Course Format: Classroom
School/Trainer: Reims Management School [>>]
Training Centers: Reims, FranceThe Specialized Master’s in Services and Client Relations Management allows participants to build and develop relationships with their clients by multiplying the forms of contact and interactions, thus improving commercial performance.
Service providers make up 65% of all businesses. This Specialized Master’s will allow students to thoroughly understand the specific characteristics and issu......
Course description>>
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