Commerce Training Courses and Workshops
School(s) providing training of

Certificate III in Business
Course Format: Classroom
School/Trainer: Australian College of Commerce and Management [>>]
Training Center(s)/Venue(s): Wollongong, Australia

The efficiency of a business can be greatly improved by up-skilling staff so they can make the best contribution in their role. The modern office needs a range of administrative, computer, time management, customer service and sales skills. The Certificate III in Business qualification allows a wide range of subject options to enable businesses to select the skills and knowledge that t......

Course description>>

 

Senior Call Centre employees are required to use call centre telephone and computer technology, enter and retrieve data, work in a team and manage their own work. They need to work with a high degree of autonomy with authority to make decisions in relation to specific customer contact matters as well as provide leadership in either a team leader role or as a coach, mentor or senior staf......

Course description>>

 

In order to retain customers and increase the level of professionalism in a Customer Contact environment, representatives require a high standard of training. Call Centre employees require skills in customer service, customer support, effective team skills and reporting. They need to also learn to manage personal work priorities and establish effective work relationships. The Certifica......

Course description>>

 

The course consists of 3 core modules that deliver skills and knowledge in:
Working in the finance industry environment
Applying professional principles in finance
Working safely Accounting specialist modules allow skills and knowledge development in the following range of areas:
Operational budgets
Job costing information
Asset and inventory reports
Financial statement......

Course description>>

 

The course consists of 3 core modules that deliver skills and knowledge in:
Working in the finance industry environment
Spreadsheets for Accounting
Working safely There are also 4 Accounting Speciality modules and an optional Payroll module included to allow skills and knowledge development in:
Preparing and banking receipts
Maintaining daily financial/business records
Adm......

Course description>>

 

The course consists of 7 core modules that deliver skills and knowledge in:
Working in the finance industry environment
Applying professional principles in finance
Working safely
Preparing and Presenting Loan Applications
Complying with Financial Services, Legislation, Industry and Professional Codes of Practice
Provide Finance and/or Mortgage/Broking Services
Product Kn......

Course description>>

 

The course consists of 8 core modules that deliver skills and knowledge in:
Working in the finance industry environment
Applying professional principles in finance
Resolving disputes
Working safely
Lending for existing lenders
Advanced Lending
Compliance
Recovery Elective modules allow skills and knowledge development in the following range of areas:
Professional s......

Course description>>

 

The core modules of this course deliver skills and knowledge in:
Industry guidelines and procedures
Maintaining workplace safety
Communicating and working with others
Apply principles of practice
Locating and reporting on subjects
Resolving disputes The electives allow skills development in:
Collecting debts
Process serving
Initiating recovery
Repossessing property...

Course description>>

 

This qualification is undertaken through core subjects and a choice of electives, of which there is a wide range. Core subjects allow skills development in:
Using technology in the workplace
Implementing compliance procedures
Communicating in the workplace
Professional Practices In Finance
Achieving work priorities
Applying health and safety practices Electives allow skill......

Course description>>

 

The core modules of this course deliver skills and knowledge in:
Industry guidelines and procedures
Customer service excellence
Communicating in the workplace
Use of office technology
Maintaining workplace safety The electives allow skills development in:
ASIC Tier 2
Cash transactions / processing accounts
Account and customer maintenance
General insurances
Custo......

Course description>>

 

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