Customer Service Training Courses and Workshops
School(s) providing training of Customer Service Skills and Management

Customer Service
Course Format: Online
School/Trainer: Richardson [>>]
Training Centers: Philadelphia, United States

Exceptional Customer Care curriculum provides Customer Service Representatives with the skills and strategies to increase the quality of the customer experience and build customer loyalty, and ensure that Customer Service becomes a differentiator that leads to increased business. Exceptional Customer Care - Face-to-Face - Phone Call Center Service to Sales Customer Care �Email C......

Course description>>

 

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service. Audience: This se......

Course description>>

 

This course introduces the student to the fundamentals of effective communication and its role in service industries. Students will learn the basics of the communication process, diversity, interpersonal communication, organizational communication and delivering effective presentations....

Course description>>

 

This is an interactive workshop , based on extensive research delivering best business practices which can be implemented in any industry. There is a strong emphasis on telephone communication which can greatly benefit customer service and other support staff. Morning Class: 8:30 a.m. to 12:00 p.m. Introductions Developing a World Class Service Mentality Who are your customers? (class......

Course description>>

 

To be successfull in leading an IT organization, understanding that your organization must be lead and operated with the accountability of a business, is crucial. This training seminar focuses on the use of certain disciplines and methodologies to create and present a business case. Developing a strong business case is essential to persuade your executive team to invest in and sponsor your idea......

Course description>>

 

TCP/IP is the globally accepted group of protocols at the core of the Internet and organizational intranets. A solid understanding of each of these protocols and how they work will give you the ability to deploy the most effective network for your organization. In this training course, you will gain the essential knowledge and skills required to set up, configure, support, and troubleshoot your......

Course description>>

 

This hands-on network training seminar presented in a multi-vendor environment, is based around CompTIA’s Network+ certification. You will learn how networks really work. Network+ Bootcamp training seminar goes beyond the Network+ certification basics by allowing you to demonstrate the concepts covered on the Network+ exam, in a real-world, hands-on environment. You will analyze networ......

Course description>>

 

The objective of this hands-on training course is to ensure that attendees gain those real-world, practical skills since a strong foundation of basic networking concepts is fundamental to a successful career in information technology. In this broad-based seminar, participants will go through the basics of data networking, practicing with leading-edge technologies from Cisco, Juniper, ADTRAN, HP......

Course description>>

 

This telecommunications training course is designed for telecom managers, voice administrators, Internet administrators, intranet managers and administrators, network designers, carrier, ISP and vendor personnel. By participating in this training seminar, you will: Explore the enabling technologies, standards, and applications for IP Telephony and voice-over-packet networks. Understan......

Course description>>

 

Gain essential data networking and Voice over IP (VoIP) knowledge in a single five day telecommunications class. In this training course, you will learn how VoIP works, why VoIP works, and how to use VoIP. On the first day of training, you will configure an IP network using Cisco routers and switches, learning IP fundamentals in order to make VoIP easier to understand. The remaining four days o......

Course description>>

 

Pages:- 1 2 3 4 5 6 7 8 9 10 11 ...

Algeria - Argentina - Australia - Austria - Belgium - Brazil - Canada - Chile - Denmark - Egypt - Finland - France - Germany - Greece - India - Indonesia - Ireland - Italy - Japan - Luxembourg - Malaysia - Netherlands - New Zealand - Nigeria - Norway - Pakistan - Peru - Philippines - Russia - Singapore - South Africa - Spain - Sweden - Switzerland - United Arab Emirates - United Kingdom - United States

Tips: You do not need to register before you can use most of our services. You will get a code for each posting ever made on this website. It is the key for you to remove the posting anytime by yourself.