Customer Service Training Courses and Workshops School(s) providing training of Customer Service Skills and Management
Total 500 training courses available around the world.
United States - United Kingdom - Canada - Australia - India
Airport Customer Service Course Format: Classroom School/Trainer: Aviators [>>] Training Center(s)/Venue(s): Nagpur, India IATA Authorised Training Center...
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Customer Service Course Format: On-site School/Trainer: INtouch Career College [>>] Training Center(s)/Venue(s): Regina, CanadaThis module will give you a foundation for customer service and also focuses building life-long customer relationships through the development of positive customer-care approaches. The Customer Service module provides the guidelines for emerging technologies such as Internet Chat. You will develop the foundation customer care skills needed to provide excellence in service using hands-on, intera......
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Customer Service Course Format: On-site School/Trainer: Saskatoon Business College [>>] Training Center(s)/Venue(s): Saskatoon, CanadaThe SBC corporate division is committed to providing skills training that is Informative, applicable and relevant. To achieve this, we can tailor our programs for the challenges your business faces....
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Customer Service Course Format: Classroom School/Trainer: Academy of Learning British Columbia [>>] Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThis course teaches students the fundamentals of customer service, and helps them to develop core competencies for providing excellent customer service....
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Customer Service Simulations Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThe tasks and activities in this simulation will provide the student with a hands-on opportunity to expand their creative abilities and practice the types of skills they will need as a Customer Service and Information Clerk in today’s workplace. This simulation will provide an opportunity to apply the basic customer service and information clerk knowledge acquired during one’s studies....
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Career Options and Opportunities Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThis course focuses on the variety of career options and opportunities available to those with call centre skills. This course will enhance the research students have already considered as they embark upon the career of a call centre representative....
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Call Centre Telephone Sales Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThis course is designed to help people, who are currently working or are planning to work in a call centre, increase their telephone sales skills. It covers many of the sales techniques common in all sales areas, but focuses mainly on the skills and techniques unique to telephone sales....
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Call Centre Industry Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThis course is designed to provide an overview of the call centre industry. The course explores the industry from its origins onward, with in depth explanations of the general types and organization of call centres, the wide-ranging functions and responsibilities of call centre workers, the telemarketing environment, and current tools and technologies....
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Call Centre Equipment and Technology Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThis course is designed to provide students with in depth practical and theoretical knowledge about call centre equipment and technology....
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Customer Service & Information Clerk (Diploma) Course Format: Classroom School/Trainer: Academy of Learning British Columbia Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, CanadaThe objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.
Students are required to take some elective courses from prescribed study areas.
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