ITIL Training Courses and Workshops
School(s) providing training of IT Infrastructure Library

ITIL Practitioner - Support and Restore (Certificate)
Course Format: Classroom
School/Trainer: Training Partners Co., Ltd. [>>]
Training Center(s)/Venue(s): Bangkok, Thailand

Manage customer relations and deal with incidents to structurally improve the IT infrastructure and minimize the business impact of errors. This course focuses on the ITIL processes Incident/Problem Management and Service Desk Function. The aim of this training is to show the participants how to optimize the quality of service by applying the ITIL best practices....

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Participants will learn the principles and core elements of the process oriented approach to IT Service Management according to the ITIL Best Practice Processes. An interactive approach is used combining lecture, disscussion and simulation-experience to prepare participants for the included ITIL Foundation in Service Management certification....

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We provide 100% passing warranty on our course and one can avail upto 40% discount....

Course description>>

 

Manage customer relations and deal with incidents to structurally improve the IT infrastructure and minimize the business impact of errors. This course focuses on the ITIL processes Incident/Problem Management and Service Desk Function. The aim of this training is to show the participants how to optimize the quality of service by applying the ITIL best practices....

Course description>>

 

Participants will learn the principles and core elements of the process oriented approach to IT Service Management according to the ITIL Best Practice Processes. An interactive approach is used combining lecture, disscussion and simulation-experience to prepare participants for the included ITIL Foundation in Service Management certification....

Course description>>

 

NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, to help the nascent IT industry overcome its human resource challenges, has today grown to be amongst world’s leading talent development companies offering learning solutions to Individuals, Enterprises and Institutions across 40 countries....

Course description>>

 

In this course, you’ll focus on implementing and managing the processes and functions involved in managing exceptions in normal infrastructure control and service delivery, including being able to organize an effective Service Desk function, along with the related Incident and Problem Management processes. These processes are aimed at optimizing quality of service by effectively responding......

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Our program, one of the most unique in the world, comprise of the class leading Simulation called ",Wall Street",. It helps individuals to understand how ITIL plays an important role in management IT services within a context of an organisation who relies on IT for its Business...

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This hands on, instructor led, ITSM Version 3 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ......

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This 3-day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of services. Course Objective Upon successful completion of this course participants will be able ......

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