Operation Training Courses and Workshops
School(s) providing training of Operations Management

Driving Operational Performance
Course Format: Classroom
School/Trainer: 3CM [>>]
Training Center(s)/Venue(s): Perth, Australia

This programme aims to give participants the skills and knowledge required to: Analyse and conduct process mapping. Identify impediments. Measure and monitor performance. Identify threats and opportunities to change and improve. Define operational boundaries. Align the balance between conflicting demands of continuous improvement and current compliance. Drive a culture of improv......

Course description>>

 

This Course is designed for hospitality employees who perform a range of skilled operations with the need to apply discretion and judgement. It allows for the multi-skilling requirements of many hospitality businesses. Units of Competency To achieve a Certificate II in Hospitality (Operations) a total of 19 units of competency must be completed. This comprises: 9 core units and 10......

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This Qualification level is designed to reflect the role of hospitality employees who perform a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. They may be multi-skilled across more than one functional area of hospitality. Units of Competency To achieve a Certificate II in Hospitality Operations a total of 11 units......

Course description>>

 

Compulsory units from Certificate II Retail Operations: �?Credit Transfer: Please attached certificate if units previously completed �?Cert II units to be completed: Please tick if units to be completed �?WRRCS1B Communicate in the Workplace �?WRRCS2B Apply Point of Sale Handling Procedures �?WRRCS3B Interact with Customers �?WRRER1B Work Effectively in a Retail Environment �?WRRCA1B Ope......

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CORE UNITS: The below nine units are compulsory: �?THHCOR01B Work with colleagues and customers �?THHCOR02B Work in a socially diverse environment �?THHCOR03B Follow health, safety and security procedures �?THHHCO01B Develop and update hospitality industry knowledge �?THHGHS01B Follow workplace hygiene procedures �?THHGGA01B Communicate on the telephone �?THHGCS02B Promote products and s......

Course description>>

 

Competency requires seven core units to be completed. �?AURC270103A Apply safe working practices �?AURC270421A Establish relations with customers �?AURC270688A Work effectively with others �?AURC270789A Communicate effectively in the workplace �?AURC272003A Apply environmental regulations and best practice in a workplace or business �?AURS241769A Sell product(s) �?BSBCMN208A Deliver a se......

Course description>>

 

Competency requires seven core units to be completed. �?AURC270103A Apply safe working practices �?AURC270421A Establish relations with customers �?AURC270688A Work effectively with others �?AURC270789A Communicate effectively in the workplace �?AURC272003A Apply environmental regulations and best practice in a workplace or business �?AURS241769A Sell product(s) �?BSBCMN208A Deliver a se......

Course description>>

 

Competency requires all five core units to be completed. �?PRMCL33B Plan for safe and efficient cleaning activities �?PRMCL35B Maintain a cleaning storage area �?PRMCL39A Support leadership in the workplace �?PRMCMN201A Participate in workplace safety arrangements �?PRMCMN301A Contribute to workplace safety arrangements Please select a minimum of seven units from the below ELECTIVE GROUP ......

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Competency requires all three core units to be completed. �?PRMCL33B Plan for safe and efficient cleaning activities �?PRMCL35B Maintain a cleaning storage area �?PRMCMN201A Participate in workplace safety arrangements Please select eight units from the below ELECTIVE GROUP A. �?PRMCL01B Maintain a hard floor surface �?PRMCL02B Restore a hard floor surface �?PRMCL04B Maintain a carpeted f......

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It takes a special kind of person to work in the hospitality industry. That’s because the job is has many different faces ‿from hotels to cruise ships, clubs to casinos, restaurants to holiday resorts. It’s a myriad of possibilities . . . thousands of possible situations and challenges. And you’re the one with the answers. It’s the career of a lifetime! It’s a Matter of Training Sometim......

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