Outsourcing Training Courses and Workshops
School(s) providing training of Outsourcing Management

Auditing Outsourced Operations
Course Format: Classroom
School/Trainer: MIS Training Institute [>>]
Training Centers: London, United kingdom

As the range of outsourced services expands, more and more organisations are turning to this option as a way to focus on their core business functions, reduce infrastructure costs, and stay competitive. Such business relationships, however, are fraught with potential pitfalls, and can leave unwary organizations open to a myriad of risks...risks that can manifest themselves before the contr......

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If you’re looking for better ways to choose the right provider or outsourced agency, this course is for you. It teaches you clear, assertive communication techniques to ensure high service performance. You will learn what to look for in tenders and how to define key supplier competencies to get the best deal for your organisation. Course Overview �Understand the supplier environment �......

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This module introduces key issues relating to and influencing outsourcing decisions, and develops your ability to manage outsourcing projects. It includes examining the strategic and operational implications of outsourcing, assessing vendor procedures and management, and studying the associated legal aspects. ...

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This is a two-centre residential programme, with four days at Judge Business School in Cambridge and an optional four day session in Bangalore, India. Outsourcing and offshoring are increasingly an important part of the business strategy of large and SME firms. Today’s managers need to develop in depth knowledge and skills of the strategic outsourcing process for their business. Outsour......

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This MasterClass will discuss some of the legal and commercial hurdles encountered when attempting to exit an outsourcing contract, and discuss some pragmatic exit strategies. Aims Most outsourcing customers say they are unhappy with their supply relationship, yet fewer than 15% re-let contracts at end of term. Complaining about outsourcing service suppliers is easy, but changing suppliers......

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Outsourcing remains the preferred option of choice among companies looking for cost reductions. This course starts out with a refresher on the tactical business case for outsourcing. It reviews the track record on how effective outsourcing has been and explores the opportunities for further improvements and refinements to the managing process. The components of SLA’s and the design of perf......

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Outsourcing; the client and supplier implications You may already outsource ¡°low value, non-core¡± services such as Call Centres, Catering and Security. Much of that experience, when tied in with new processes, skills and technologies, can be applied to areas considered business critical. Information system examples include business systems development, programme, service and project management......

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Select and manage suppliers who will deliver the goods, and agree terms and service levels beneficial to your organisation. Who should attend? Managers responsible for suppliers and outsourcing. Benefits: Identify the crucial competencies required from prospective suppliers so you know immediately if they meet your needs Judge which is the best from competing tenders, for less ou......

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When you outsource, you often need to share data, technology, procedures and other materials. However, without successfully sharing knowledge, knowhow, best practice and lessons learnt, the costs that are saved by outsourcing can be soon overcome by the costs of poor practice and repeated mistakes. In some organisations, knowledge is not shared well in open plan offices where people sit and wor......

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Increasing globalization, rapid advances in communication technology and a variety of other economic, political and social factors have led to the emergence of outsourcing as a popular tool for many firms. Outsourcing is an operational strategy a firm uses to contract with another firm to perform all or part of some of its core business processes, generally in a remote location where costs are ......

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