Personal Development Training Courses and Workshops
School(s) providing training of

Writing for Results Workshop
Course Format: On-site
School/Trainer: Track Training Services (UK) Ltd. [>>]
Training Center(s)/Venue(s): Gnosall, United Kingdom

By the end of the workshop delegates will be able to: Improve and develop their writing skills. Enhance clarity and effectiveness of written communication. Improve structure, style and ‘fit for purpose� Improve confidence. Present a positive and persuasive image. Contents: Tutor and candidate introductions. Why does it matter? The plain English Philosophy. Knowing your aud......

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By the end of the workshop delegates will be able to: Improve and develop their grammar and writing skills. Improve the effectiveness of their written communication. Improve confidence in writing skills. Contents: Candidate and tutor introductions. The Plain English Philosophy. Recognising your Audience. Punctuation and Grammar. -Spelling (common mistakes). -Common grammar tr......

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Learning Objectives: By the end of the workshop delegates will be able to: Understand the Key techniques for providing professional Customer Service on the telephone. Manage a variety of different callers. Manage complaints in a professional manner. Exercise the key skills required to achieve positive outcomes. Contents: Tutor and delegate introductions. Review of course objec......

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As a result of attending this workshop delegates will: Understand the Six Step process for Successful Selling. Understand the Key Skills which underpin each step. Be able to improve their level of performance in a Selling situation. Contents: Tutor and delegate introductions. Agreement of objectives/Learning Logs. What is Selling? The right inter-personal behaviour. Things t......

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By the end of the workshop delegates will be able to: Ensure quality decision making. Understand a range of problem solving tools. Act confidently in a range of business situations. Contents: Tutor and delegate introductions. Course objectives/Learning Logs. What is an Effective Decision? The Six Point Decision Making process. Types of management decision: Quality v Acceptan......

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By the end of the workshop delegates will be able to: Understand the key processes and skills used by successful negotiators. Achieve Win/Win outcomes. Plan and prepare professionally for effective outcomes. Identify their further development needs in this are. Contents: Tutor and candidate introductions. Agreement of Objectives/Learning Logs. Define and Understand the term ‘Ne......

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By the end of the workshop delegates will be able to: Identify and reflect upon their personal strengths and areas for development. Modify their image and behaviour to reflect their needs Produce an Action Plan for Personal Development Contents: Tutor and delegate introductions Course objectives/Learning Logs Agreement of ‘Ground Rules�for workshop. Identification of Business an......

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By the end of the workshop delegates will be able to: Improve and enhance their relationships with others. Gain a greater understanding of their communication styles. Practise and develop a range of interpersonal skills. Develop their confidence when dealing with others. Contents: Tutor and delegate introductions. Review of course objectives/Learning Logs. Barriers to Effective......

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By the end of the workshop delegates will be able to: Make sales calls with increased confidence and professionalism. Use appropriate techniques to ‘win�the business. Communicate effectively with a range of potential customers. Exercise the key skills required to achieve positive outcomes. Contents: Tutor and delegate introductions. Review of course objectives. Making a Positi......

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By the end of this workshop learners will be able to: Review their personal/professional image and impact Make the impact they want to in a range of situations Motivate themselves to achieve success Improve their effectiveness in communication and influencing Be aware of their strengths and development needs Contents: Tutor and delegate introductions Review of workshop object......

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