Problem Solving Training Courses and Workshops
Schools providing training courses, certificates, deplomas or degree programs of Problem Solving Skills

CICS for z/OS Structure & Problem Analysis (Certificate) (Diploma)
Course Format: On-site
School/Trainer: Wintrac Inc. [>>]
Training Center(s)/Venue(s): Beaverton, United States

CICS for z/OS Structure & Problem Analysis...

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Decision-making and problem-solving processes in organizations utilizing logical and creative problem solving techniques. Application of theory is provided by experiential activities using managerial decision tools....

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Customer service is a major component of virtually every job. Everyone in an organization plays a role in customer service, so it’s important to know how to prevent problems in a proactive manner as well as how to handle the once they arise. Learning Objectives MTI’s Customer Service Problem Solving seminar is designed for professionals who want to learn how to improve their com......

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This course explores various contemporary theories and practices for effective decision making in organizations, relying heavily on the use of case study methodology. Various models and frameworks for analyzing problems are examined in depth; significant focus is placed on the functions of the decision making model, the role of values in decision making, and the techniques of creative and innov......

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Introduction Using a six step model Accepting ownership of problems Problem-solving vs. decision-making It’s a learning process Understanding the Problem Assessing the problem Thinking logically and constructively Collecting Information Searching for information Asking the right questions Talking to the people who matter Tapping other sources Presenting the facts Get......

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Description Decision making is a process of choosing among alternative courses of action for the purpose of attaining a goal or goals. This is an important matter for managerial functions. What should be done? When? How? Where? By whom? Do you do it alone? Do you involve others? Do you let others make the decisions? Some people just aren’,t good at making decisions. Other people can snap t......

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As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win deci......

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This JK Michaels TRIZ course provides a basic introduction to the Inventive Problem Solving Process known as “TRIZ�(Russian acronym for “Theory of Inventive Problem Solving�. TRIZ is a structured, “left-brained�approach to breakthrough innovation through the use of patterns of invention documented in the most inventive of the world’s patents...

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This course encourages you to go beyond existing procedures to solve problems you experience within your role. Through discussions, practical activities and self discovery, you will build your knowledge and ability to creatively solve problems. This course focuses on the premise that solutions are always possible and presents simple and effective tools to facilitate the necessary exploration......

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Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in order to improve performance and creatively solve problems. It works through discussion within the group, allowing members to learn from each other’s experience where similar problems have been identified. Each group member will then take responsibility for......

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