Public Sector Training Courses and Workshops
School(s) providing training of Public Sector Management Skills

Public Enterprise Management & Public Sector Business Relations
Course Format: Online
School/Trainer: Golden Gate University [>>]
Training Centers: San Francisco, United States

Focuses on the growing trend toward market-based public service delivery systems. Public administrators in many levels of government are being challenged to become more entrepreneurial in their management of public enterprises. Contracting with private firms to provide public services is becoming the norm, rather than the exception. The course examines these trends and provides you with needed ......

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Being competent in the ‘technical�IT. skills of the job is no longer enough. If we do not have appropriate ‘soft�skills - we lose or upset customers. Your staff will learn the key skills. Course Outline Overview Ensure the right perception of customer care Learn the key skills of questioning and how to apply them Your staff will learn how to improve their ‘Active�listen......

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The course is aimed individuals who aspire to be senior managers and leaders in public sector organisations. The MBA for the Public Sector is designed to develop individuals through a tailored package of core and optional courses, drawn from existing MBA programmes and specially designed courses addressing key public sector issues. The course addresses current pressures and future challenges......

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takes a range of academic viewpoints, including management, organisation studies, policy studies and economics, in dealing with its subject matter. This includes organisational structures, managing government operations and public service delivery, executive leadership in government, and, particularly, public management policy. Those successfully completing the programme learn how to ana......

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Services dominate the modern global economy. The Internet is one big service - any organisation using the web to deliver their services will need to deliver high quality services if they are to meet customers¡¯ requirements. In the public sector - which often does not see marketing as an issue for them - the importance of delivering a service that satisfies the user is becoming increasingly reco......

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There is an ever-increasing need for non-financial managers in the public sector to get to grips with the financial information that comes across their desks. The knowledge required by non-financial public sector managers is to be able to understand, use and interpret the financial information under their area of responsibility. This programme encompasses the following objectives; what is a bud......

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Procurement is central to the achievement of public sector organisation objectives and touches almost every aspect of sector activity. The increasing use by the public sector of purchased services such as out-sourced facilities management, provision of turnkey systems and use of third parties to deliver public services means that huge sums are involved. The scene is also fast changing with g......

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This is a highly specialised programme designed for lawyers working in the state or public sector, either in central government departments, ministries and authorities, or for regional and local government. Lawyers working in these areas often need to use legal language in a very specific context. This course is designed to provide the tools to make sure that they can function effectively. ...

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Governments spend vast amounts of money procuring goods and services. Complex rules dictate their buying process to ensure that taxpayer¡¯s money is spent wisely, yet some Public Sector suppliers perform much better than others do. Offering the best value does not always lead to a contract. Because of the intricate procurement procedures imposed on government users and their suppliers, even the ......

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The practice of strategy development is crucial for not only the long-term performance and success of public sector institutions, but also for the creation of public value. This course will examine effective practices for strategy development in the specific context of the public sector. Such practices involve organising participation, making sense of the future, conceptualising and agreeing st......

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