Sale Training Courses and Workshops
School(s) providing training of Sales Management and Skills

Sales Management Development
Course Format: Classroom
School/Trainer: Macquarie Graduate School of Management [>>]
Training Center(s)/Venue(s): Sydney, Australia

Today’s Sales Manager plays a key role in achieving an organisation’s revenue and profit objectives. This can be a significant challenge due to increasing customer expectations, rising competition, profit margin pressure and the need to work closely with internal departments. While tactical initiatives such as price incentives can deliver short-term benefits, they do not assist the......

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Focusing on the development of strategic account plans to reach sales targets and improve profits, the Key Account Management program introduces a critical tool kit that enables business teams to successfully plan, understand and build sustainable relationships with their key accounts. The Key Account Management program demonstrates how to prioritise different customers and major accounts to......

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Some people sell themselves more effectively than others. They seem to know naturally how to influence and persuade. As much as they might want to believe this ability is part of their personal charm, it is really the result of using a set of skills effectively. In the 1970’,s, a project was begun to identify the skills that enable one person to quickly and consistently persuade another. Th......

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Recognise opportunities for negotiation Stages of negotiation Preparing for negotiation Create a climate for conducive negotiation Questioning skill techniques for negotiation situations Recognise different negotiation styles Negotiation tactics and counter tactics Different phases of formal negotiation Options for breaking deadlocks Negotiation skills are vital. Negotiation......

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Qualities of a good leader Modelling organisational values and standards and building trust Empowering your people Principles of delegation Aligning individual and team goals to business goals Communicating expectations, roles and responsibilities Image and ethics Leadership style and factors that influence style How leaders influence their teams Problem solving and decision m......

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The dynamics & role of power, structure and tension in business & personal relationships Conflict or compromise �How to select the right strategy! Dealing with anger Neutralising a hostile situation and environment Building bridges to positive outcomes Communicating techniques in difficult situations Identify the styles of difficult behaviour Determine your own personal style A......

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Why do we need effective relationships? Self image and roles Building rapport and relationships Identifying your style in relationships How to use personality types and styles Communication obstacles and misunderstandings Formal and informal communication Assertive communication Resolving conflict and managing emotion Maintaining relationships networking and mentoring A crit......

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This workshop introduces people involved in sales to specific behaviours and techniques aimed at building their record of success. It enhances existing confidence and competence to enable increased closing rates on a sustainable basis, and the building of strong client relationships and greater client satisfaction levels. Key Topics ï‚?Overview of the Sales Process ï‚?Setting the scene ï‚?......

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Marketing and Sales are the backbone of every business, so it is no surprise that these professionals are among the highest income earners in Canada. Well-trained, qualified sales people are always in demand. In the Marketing and Sales Diploma program, you will learn basic market analysis and marketing strategies that help you to devise effective sales approaches and make good decisions in real......

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Marketing and Sales are the backbone of every business, so it is no surprise that these professionals are among the highest income earners in Canada. Well-trained, qualified sales people are always in demand. In the Marketing and Sales Diploma program, you will learn basic market analysis and marketing strategies that help you to devise effective sales approaches and make good decisions in real......

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