Tourism Training Courses and Workshops
School(s) providing training of

Resort Management and Development
Course Format: E-learning
School/Trainer: Professional Development Institute of Tourism Correspondence School [>>]
Training Center(s)/Venue(s): Parksville, Canada

Your staff will learn how to increase your property’s share of the growing leisure and convention markets with the successful resort concepts contained in this course. Shows how to take advantage of the skyrocketing demand for "mini-vacations." Includes the concierge function, computer systems, and health club/spa facility management....

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Keep your staff informed about security issues, concerns and practices that affect your property on a daily basis. Cover the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSHA requirements, and more....

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Teaches employees how to use proven marketing techniques to improve business. Clearly spells out how to develop, implement, and evaluate a marketing plan. Helps your sales staff identify and reach the customers you want by using marketing tactics specific to hospitality services....

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Training is the key to keeping pace with the industry’s changing demands worldwide. Show your staff how to develop, conduct, and evaluate one-on-one and group training that will reduce turnover, improve job performance, and help your organization attain its goals. Contains a wealth of ideas that can be put to use right away!...

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Introduces you to the unique world of private club management. From crunching the numbers to providing impeccable service, this course explores the issues that today’s club managers face every day. Loaded with case studies, interviews with club managers and sample contracts....

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This is designed to acquaint students with quality and leadership issues facing today’s hospitality industry. There are chapters on the Malcolm Baldrige National Quality Award, continuous improvement, quality service, power and empowerment, communication skills, goal setting, high performance teams, diversity, managing organizational change, and strategic career planning....

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IShows your operations managers how to handle today’s engineering and maintenance concerns. Covers all major facility systems. Clearly shows non-engineers how to understand and speak the language of vendors, suppliers, and maintenance/engineering staff; reduce expenses; and increase the efficiency of your facility’s systems....

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Gives supervisors and aspiring supervisors the information they need to excel in the hospitality industry. Covers how to recruit, select, and train; increase productivity; control labour costs; effectively communicate; manage conflict and change; and use time management techniques....

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With this course, your staff can make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. Includes how to analyze financial statements, identify costs, develop realistic budgets, forecast, plan cash flow, and more. ...

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Introduces the fundamentals of financial accounting through examples from hotels, restaurants, and clubs. Even managers who feel they are not "numbers people" will easily understand the accounting process and its function in hospitality operations. Summarizes the ten steps in the accounting cycle and covers in detail the income statement and balance sheet, and their uses in hospitalit......

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